Firas Fred Takla
4011 rue Guenette
Laval, Québec, H7T 2H2
Tél: (450) 688-6929 Email: firastakla@videotron.ca
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Career Profile
Senior consultant with ten years experience in designing IT and telecom solutions for major and medium size companies in the Canadian and the US market. My communication skills as well as my technical background allowed me to occupy a strategic position in sales as a Network Design Consultant and as Application Consultant for Rogers Wireless.
I developed Voice and Data expertise in wireless and wired networks as well as deep knowledge in hardware and software like Cisco, RIM and Microsoft.
I was also known for my excellent problem solving skills.
Work Experience
Rogers Wireless Application Consultant 2007 to Present
- Supporting the sales organization as an expert in the solution portfolio, including answering Statement of Compliance documents, developing solution descriptions, writing and reviewing marketing and sales material.
- Participate in customer presentations.
- Pre Sale and post Sale support for Blackberry infrastructure and other type of PDA platforms like Apple, Symbian and Google.
- Administrative knowledge of Microsoft Exchange and Blackberry Enterprise Server.
- Help deliver webinars and lunch-and-learn sessions to direct sales channels (e.g., clarify fit for overlapping technologies such as Wireless Broadband, WiFi, HSDPA, xDSL, Cable, IPVPN etc
- Extensive knowledge of wireless technologies like GSM, GPRS/HSPA, WI-MAX, WI-FI 8021.11x etc..
Rogers Business Solution Network Design Consultant 2001 to 2007
(Formally Sprint Canada)
- Participate in customer presentations, providing solution and technical expertise and make solution presentations. Contribute to solution cost estimates, perform business intelligence and analysis of market trends, competitors etc.
- Provide detailed technical designs, implementations, and hands-on support to long term network-based projects
- Design VoIP and traditional voice solution with different vendors
- Expertise in MPLS , QOS , Multicast, ATM, Managed Services and Internet
- Strong knowledge in TCP / IP networking, Routing, Switching and firewalling concept
- Strong expertise in VPN site-site and Remote clients
- Hands on Experience in Cisco routers, netscreen firewall or any other firewall
- Exposure to most current Security standards and Security Infrastructure Solutions
- Provide support to router problem isolation and reconfiguration tasks. Analysis of customer reported network performance problems
Axxent Communication Sales Engineer, Network Integration 1999 - 2001
- Designing the network infrastructure for the clients. i.e. LAN, WAN, VPN.
- Research New Technology as it relates to Network Integration Services.
- Assist sales team in delivering technical solutions and presentations to clients.
- Installation of High Speed Internet Access for Corporate Clients.
- Configuration of mail Servers, Web Servers, Proxies servers and firewall.
Hypertec Systems Inc. Network Integration for SCO Unix 1997 – 1999
- Installation and Support of Unixware and OpenServer.
- Installation and upgrade of personal computers, Servers, etc.
Compucentre Computer consultant & Assistant Manager 1996 – 1997
- Supervise and delegate up to eight employees.
Education
Bachelor of Commerce , Major in Management Information Systems. (M.I.S)
University of Quebec in Montreal (UQAM), 1994 - 1997.
Post Graduate Certificate, Internet Business
McGill University 2009- In progress
Certification
- Blackberry : BCSA (Blackberry Certified System Admin)
- Cisco : CCNA (Cisco Certified Network Associate),CCDA (Cisco Certified Design Associate)
- Nortel :NNCAS (Nortel Network Certified Account Specialist)
- Microsoft : MCP Microsoft Certified Professional
- A+ :Certified computer technician
Training
- Microsoft : Training on managing exchange 2007.
- Checkpoint: Managing checkpoint VPN-1 Firewall
- Sun Solaris : System administration & Internetworking with TCP/IP
- SCO: Unixware 7.1
Accomplishments & interest
- Won the ‘president club’ award, for best employee performance in 2002 at Sprint Canada and Won the ‘Club One’ in 2007 and 2008 for best results in sales support.
- Received an honour from the ‘Commission des Écoles Catholiques de Montréal’ (CECM) for the outstanding accomplishment of the 5th grade, July 1991
- Actively participate in founding the Association TI Libano-Canadienne in montreal and sites on the Board for Directors.
Languages
- English, French and Arabic (written and spoken).
References available upon request.